Data Migration Service Level Agreements for Data Centers
Ms. Nazemoff provides a solid argument for why Service Level Agreements (SLAs) are the foundation for establishing clear objectives and expectations for shared services efforts – and in this particular case, data center consolidations. Furthermore, SLAs are an excellent communication tool, method to build leadership involvement and stakeholder buy-in, and starting point for facilitating intra-agency collaboration.
Mr. Rockwell highlights concerns of experienced CIOs that, despite increased IT budgets, federal agencies should continue with disciplined investments and regular program reviews to keep options open for agile technologies and to reduce redundancies. Mr. Tom Sasala, the CIO of the U.S. Army Information Technology Agency sums up the challenge as, “We need goals and objectives for five years ahead, not five-year [budget] plans.”
5 Federal IT Changes for the New Year
According to Ms. Rippert, there are several critical factors IT leaders should focus on in the New Year to remain a relevant part of the organization. Her top points include: increasing emphasis on IT business skills, maintaining a holistic view of data protection and IT integration across processes and departments, and leveraging existing technologies across components to minimize investment costs.